IH Smart Cooker Q&A
What are the features of the IH Smart Cooker?
Japanese cutting-edge induction heating technology covers over 50% of area of the IH Smart Cooker, which preserves and releases the freshest flavors with one simple press of the button. Patented Buffalo Clad inner pot stands the toughest acids, alkali and wear and tear. Feel like a Michelin-starred chef with Buffalo IH Smart Cooker's smart panel and micom temperature control. Complementary steaming rack, rice paddle and ladle included!
What is the difference between IH heating and traditional rice cooker?
Electromagnetic heating is the use of electromagnetic wave to make the electronic high-speed vibration of the pot and generate heat, because it is their own heat, so fast and uniform. The traditional electric cooker is heated by the electric plate and then transferred to the inner pot. Because it passes from one object to another, it is slower and less uniform.
Why are there rainbow-like discoloration and white residue on the inside of the pot which won’t come off?
Buffalo Smart Cooker’s inner pot is rust proof, corrosion-resistant and nonporous, thus do not absorb tiny mineral and starch particles during cooking and cleaning, unlike conventional cookware that eventually corrodes and affects your health. Although appearing rainbow in color, particles built up on the surface do not interfere with cooking or harm your health. You may also use Buffalo cleaning powder to keep the pot shiny as new.
Why does the bottom of my outer pot appear dirty?
Moisture on the bottom heating plate tends to leave a stain after heating. To avoid staining, please thoroughly dry the exterior surface of the inner pot before each and every use as well as wiping off any liquid from the lid and rim before removing the inner pot.
How to remove burned-on food from the cooker?
Either fill the inner pot with warm water or heat up enough water to cover the mess letting it sit briefly, followed by scrubbing with sponge or steel wool. We suggest cleaning with Buffalo cleaning powder while the pot is still warm to keep it shiny as new.
Can I use the inner pot of Buffalo Smart Cooker with an outer pot of other brands?
Because the Buffalo Smart Cooker’s inner pot distributes heat evenly and quickly, we have designed an excellent complementary outer pot for maximum performance. We advice against mixing and matching with an outer pot from other brands, please note doing so may damage your cookware.
My friends don’t have a problem with rice sticking to their Buffalo Smart Cookers, why do I?
Our Buffalo Smart Cooker has a physical non-stick surface, without harmful chemical coatings, to ensure safe cooking. Due to even heat distribution, Buffalo Smart Cooker cooks healthy and delicious rice without sticking. Just allow cooked rice to cool down in the cooker for 10 minutes before enjoying delicious and non-sticking rice.
Why does it squirt liquid when cooking soup or congee?
The Buffalo Smart Cooker in normal use does not squirt liquid or require constant attention cooking soup or congee. Please inspect the water level against the indicator line on the inner pot and select the correct cooking function. Please contact us immediately if squirting still occurs with proper operation.
Can the rice cooker cook beans? Will the soup overflow?
It is recommended to use stew or cooking function for cooking legumes, because cooking is performed at a constant temperature, and the effect is good, and there will be no blister overflow.Recommended 1: 5 glass ratio of water available
What is your warranty policy?
The outer pot comes with a 18-months warranty while the inner pot carries a limited lifetime warranty.